PRIVACY POLICY – WILD TRAILS BUGGIES

Effective Date: 06/01/2026

Wild Trails Buggies (“Wild Trails Buggies,” “we,” “our,” or “us”) is a tour operator based in Punta Cana, Dominican Republic. We are committed to protecting the privacy and personal data of users who visit or interact with our website https://wildtrailsbuggies.com/ (the “Website”).

This Privacy Policy explains how we collect, use, store, share, and protect personal information in accordance with Dominican Republic Law No. 172-13 on the Protection of Personal Data, as well as internationally recognized privacy best practices.

1. Information We Collect

A. Personal Information You Provide

We collect personal data when you:

Book a tour or extra service
Contact us through the Website
Register or create an account
Subscribe to marketing communications
Communicate with our team by email or other means

This information may include:

Full name
Email address
Phone number
Country of residence
Booking details
Payment-related information (processed by third-party providers)
Special requests or preference

B. Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent
Referring URLs
Cookies and similar tracking technologies

2. How We Use Your Information

We use personal data for the following purposes:

✔ Tour Bookings & Operations

Process reservations and payments
Confirm bookings and send service-related communications
Coordinate logistics, transportation, and tour services

✔ Customer Support & Communication

Respond to inquiries and customer requests
Send booking confirmations, reminders, or updates

✔ Marketing & Promotions (With Consent)

Send promotional emails or offers
Notify users of discounts or new services

You may opt out of marketing communications at any time.

✔ Legal, Security & Compliance

Prevent fraud and unauthorized transactions
Comply with legal obligations
Protect our rights, users, and operations

3. Sharing of Personal Information

We do not sell personal data.

We may share personal information only with:

A. Service Providers

Trusted third parties such as:

Payment processors
Booking and reservation systems
Email marketing platforms
IT and hosting providers

These providers are authorized to use personal data only as necessary to perform their services and must protect it accordingly.

B. Legal Authorities

We may disclose information when required by:

Dominican law
Court orders or legal proceedings
Government or regulatory authorities
Situations involving safety, fraud, or legal rights

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze user behavior and traffic
Enhance user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

5. International Data Transfers

Some of our service providers may be located outside the Dominican Republic. When personal data is transferred internationally, we ensure appropriate safeguards are in place to protect your information.

6. Data Security

We implement reasonable technical and organizational measures to protect personal data against:

Unauthorized access
Loss or misuse
Alteration or disclosure

However, no system is completely secure. We cannot guarantee absolute security of data transmitted over the internet.

7. Data Retention

We retain personal data only for as long as necessary to:

Fulfill the purposes described in this Policy
Comply with legal and accounting obligations
Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

8. Your Rights (Dominican Republic Law No. 172-13)

You have the right to:

Access your personal data
Correct or update inaccurate information
Request deletion of your data
Object to certain data processing activities
Request portability where applicable

How to Exercise Your Rights

You may submit a request by contacting us at:

Email: privacy@wildtrailsbuggies.com
Address: Wild Trails Buggies, Punta Cana, Dominican Republic

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors without parental or legal guardian consent.

If you believe a minor has provided us with personal data, please contact us immediately so we can remove it.

10. Third-Party Websites

Our Website may contain links to third-party websites, including payment platforms or social media services.

We are not responsible for the privacy practices or content of those third-party sites. Users should review their privacy policies independently.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will:

Be posted on this page
Include an updated “Effective Date”

Material changes may also be communicated via email or website notice.

12. Contact Information

If you have questions or concerns, contact us:

Email: privacy@wildtrailsbuggies.com
Location: Punta Cana, Dominican Republic